Last updated: September 2026
Delete Your Logiblaze Account
You can request permanent deletion of your Logiblaze account and associated personal data at any time. This applies to both Customer and Pilot accounts.
How to Request Deletion
Send an email to tech@logiblaze.com from the email address or phone number registered on your account, with the subject line "Account Deletion Request", including:
- Your registered mobile number (the one used to log in to the App)
- Your full name as it appears on your profile
- Whether you are a Customer or a Pilot
Alternatively, you can call us at +91 9910231361 to initiate a deletion request.
What Gets Deleted
Once verified, we will permanently delete:
- Your name, phone number, and email address
- Your profile photo (if added)
- Saved addresses and app preferences
- For Pilots: KYC documents, vehicle details, and bank details on file
What We Retain, and Why
Some information cannot be deleted immediately and is retained for a limited period, as required by law or for legitimate business purposes:
- Booking and trip records — retained for up to 7 years to meet accounting, tax, and audit obligations under Indian law.
- Payment and transaction records — retained as required under applicable financial and tax regulations.
- Records relating to an open dispute, claim, or safety investigation — retained until that matter is resolved.
This retained data is kept solely for the stated purpose, is not used for any other purpose, and is deleted once the applicable retention period ends.
Processing Time
We process account deletion requests within 7 business days of verifying your identity. You will receive a confirmation email once your account and associated data (other than the limited records described above) have been deleted.
Questions
For any questions about this process, contact us at tech@logiblaze.com or +91 9910231361.